How do we know if we have the right blend? Some reflections on SQAA’s Future of Learning & Teaching event.

I really enjoyed attending the SQAA The Future of Learning and Teaching: Planning and Delivery of Digitally Enhanced Blended Learning on 20 September in Glasgow. Here in Scotland, there is now a focus on developing approaches to learning, teaching and enhancement across tertiary education. You can read more about the work on developing a common approach here.

The event was very much focused on the learning and teaching aspects of the wider quality framework work. And, as the title suggests, exploring approaches to the planning and delivery of digitally enhanced blended learning.

Over the past year, SQAA have led a cross sectoral agency project around defining and delivering and inclusive digital/blended learning for across tertiary education. This is the first cross sector enhancement project, as well as the first cross agency one, including CDN, ES-HMIE, and sparqs. Thework includes Scottish universities and colleges.

The team shared the an outline of the research they have been undertaking to discover the current balance of delivery across the sector. They are using the terms f2f, hybrid, and online, but were very clear that they recognise that there are issues around definitions – or perhaps it is contextual use of definitions. Hybrid in particular has quite a range of practice interpretations. The overall aim is to establish what the current balance of delivery is across the sector. A key question the partners are hoping to address is how can institutions re-balance their provision to “get the blend right” for all students.

Using a mixed methods approach of desk research and interviews the team have been exploring 4 lines of enquiry with colleges and universities, namely: what they state they are offering, what learns want, what learners are experiencing and what does the evidence suggest is best for learning. A report with the initial research findings is due for publication soon.

The focus of this year is to establish the effects of different modes and to facilitate national conversations, around the theme of designing and delivering blended learning to improve leaner outcomes in a tertiary landscape. The meeting on Wednesday was the start of those conversations.

The team shared some of their early findings which included:

  • Need to focus on getting the blend right
  • All provision should be accessible and inclusive
  • Digital poverty is recognised and being addressed
  • Sense belonging key to learner engagement regardless of modality
  • Active and peer learning are essential
  • Learners and staff need clear, consistent info about what blended means
  • Ongoing promotion of digital literacies with a shift to pedagogical understanding for staff and learners
  • There are tensions between institutional estates and learning and teaching 
  • Institutions need to build in times and have a particular strategy for designing and delivering high quality blended learning

These findings resonated with the research Helen Beetham and I have been doing with Jisc around curriculum and learning design. In our recent “Beyond Blended” report we share our findings particularly around evolving understandings of the changing relationships of time, space and place of learning post pandemic. In terms of tensions between estates and learning and teaching, we have recognised this and have developed a series of strategic lenses one of which is focused on use of space. These lenses provide a series of prompts which we hope will foster richer, curriculum focused discussion between stakeholders.

The day was designed really well in terms of engagement and discussion. A big shout out to Susi Peacock and the SQAA team for that. There were plenty of opportunities for discussions, and I was delighted to be asked to be participate in the lightening presentations to share our Beyond Blended work. Though I was slightly out of breath running up and down the stairs to each group!

In the plenary session the perennial issues of time, finding and developing evidence, senior management support were all raised. Simon Thomson highlighted the need to explore the value of different modalities of learning so we can share them with students. If we want students to turn up and participate in any mode of learning, they need to recognise the value of it. Equally at institutional (and sectoral ) levels we need to ensure we aren’t making knee jerk reactions to perceived issues. Foro example stopping lecture capture to get students to turn it could actually disadvantage students. I just spotted this excellent paper from Emily Nordmann which provides evidence of the benefits of lecture capture.

In terms of senior management support, I have been reflecting on how quickly that has changed again. From research and conversations I had with colleagues here in the UK and in Ireland, it was very clear that during the pandemic senior management were very focused on learning and teaching. So many people told me that “they had a seat a the table” they never had before, that they were listened to and supported. And now . . . well I’m not sure if the seats have totally been removed from all the tables, but the “back to normal” mentality does seem to have meant that senior management focus isn’t as sharply focused on the key issues of delivering flexible, accessible, equitable learning and teaching opportunties.

During and just after the pandemic, I talked quite a bit (well in one keynote at least!) about pandemic amnesia. By that I mean forgetting the experiences of lock down, of thinking that everything will be like before. It can’t be and it isn’t. If we are going to provide flexible, accessible and equitable learning that really engages our students, an meets all the claims of various strategic goals, then we need to be changing our practices and attitudes to planning and designing learning and re thinking our workload models so we can allow educators (and students) to develop, engage with, reflect and share evidence around the different modes of learning we are using. That needs serious senior management engagement. But it might also take a little bit of bottom up subversion of “normal” practice too.

The SQAA work is a such an important part of developing and sharing evidence and practice and I’m looking foward to seeing their report and being part of the discussions moving forward.

My short and long “must reads” around ChatGPT and LLM

Undoubtedly LLM (large language models), and in particular ChatGPT, is the hot topic in education right now. David Hopkins has helpfully started and shared a flipgrid where he is sharing articles around generative AI, and I know many others are doing the same. Amongst the hype there are thankfully a growing body of people who are writing informed critiques. In this post I just want to quickly highlight a couple of publications that I think are a must read.

Firstly the UNESCO Quick Start Guide to ChatGPT and Artificial Intelligence. This is provides a really good overview of issues including a useful flow chart to help decisions around using ChatGPT, applications for education and some of the current issues. I suspect this will become a “go to” resource. It’s something that all educators should read.

And once they’ve done that then I have to recommend 2 longer pieces by Helen Beetham. Firstly, “on language, language models and writing“. In this essay, Helen really gets to grips with a key issue that is missing in many of the articles about LLM and ChatGPT, that is what is the purpose of writing? Why do we do it? It’s not just about structuring of text, personal reading. I think most people (well at least you, dear reader) does now understand that these language models work on prediction, and have no sense of context. So although the text may read well, it will often lack purpose and understanding. As Helen points out ” Writing by human writers is not only about the world, it is of the world and accountable in it.”

She goes on to explore some of the potential benefits of using systems such as ChatGPT. Can they be seen as writing partners? We supply the prompts, they supply the text . . ? I was struck by this.

The illusion that these are more than tools or interfaces – that they are our partners in language, our interlocutors. We already spend large parts of our lives engaged in vivid graphical and sensory illusions. We should count the costs and benefits before rushing into a life of dialogue with illusory others

And this

Students see writing as a diverse, messy, inexact, variously motivated practice they are developing for themselves. Then perhaps they can aspire to be a writer among writers, and not a human version of ChatGPT.

I thank Helen for being the writer she is to have come up with that last turn of phrase. And then she goes on to point out:

But tools are not neutral. Just as language is not ‘simply’ the words we use to express our meanings to other people, tools are not ‘simply’ the means we use for exercising our personal intentions in the world. Tools carry the history of how they were designed and made. They shape practices and contexts and possible futures. . . With so many other tools we can use creatively, we must surely weigh the risks against the creative possibilities.”

In terms of education Helen also raises some really valid points for strategic leadership in universities. It does seem an awful lot of responsibility is being heaped on students, maybe we need to be asking these questions

While students are held stringently to account for their use of LLMs, how will universities account to students for their own use of these systems? Can they hold out against black-box capabilities being embedded into the platforms they have come to depend on? Who is assessing the risks, and how are those risk assessments and mitigations being shared with the people most affected? These are questions that universities should be attending to with at least as much energy as they are policing students’ use of apps.”

There is also an accompanying piece students assignments in a time of language modelling. Again this is a really thoughtful (and pragmatic) piece about why, how and when to use writing tasks in assessments.

I would thoroughly recommend reading both essays, and engaging with Helen’s writing over on substack.


Everything, everywhere, all the time: some thoughts on time, space and learning design

It’s been hard to get back into writing for the blog this year. I’m not sure if it has been what seems to be the increasingly  common feeling of not quite knowing what to say,  everyone else saying it better. or to busy doing other things. It’s probably a combination of all three and of course, the addition of all the noise about ChatGPT. What’s the point of writing anything now . . . well of course there still is,  but that’s a whole other post.

What has been occupying a large part of my time is developing the recommendations from the review of approaches to curriculum and learning design that Helen Beetham and I conducted for Jisc last year.  As part of this we have been thinking a lot about the spaces and  places and modes of participation for learning and teaching. 

As part of our thinking and research Helen found what you might now call a “historical document” from the early 2000’s about learning design systems. Coppercore anyone?  It really took my back to those heady days of learning design and Learning Design (IMS spec). We were all a bit obsessed with finding ways to automate and move learners through systems and activities.  James Dalziel used the analogy of orchestration when he talked about being able to (re)use designs in different systems. This was highlighted in the Larnaca Learning Design Declaration. 20 odd years later, it did strike me that maybe that obsession with directing learners through systems was partly down to the quite difficult navigation in ye olde VLEs (and yes, before you say anything that has got a lot better!), and the holy grail of moving seamlessly between systems.  To a large extent that’s pretty much been sorted now – though we have all the fun of data and surveillance capitalism to deal with now. 

We can all access and move around different systems and devices in “relative” ease. The needs of learning design/ student orchestration have evolved. Whilst system access and navigation isn’t perfect, it’s a lot better than it was The review of approaches to curriculum and learning design Helen and I did for Jisc last year highlighted how much learning design frameworks/approaches (including ABC and Carpe Diem) have been embedded and adapted across the sector. There has been a shift of focus from system orchestration to activity design, and now equity, inclusion and accessibility. This was heightened by the experiences of lock down. 

In the analysis of our survey last year, equitable and accessible learning opportunities were highlighted as being key to providing “good learning” over the next 3 years. Also highlighted was the need to develop more shared understandings of the different modes of learning now in place across the sector.

This is what Helen and I have been exploring and developing resources and guidance on. The recent Advance HE Beyond Flexible Learning: Modes of Learning Practice Guide provides a useful overview of the main modes of learning currently in use, and is well worth reviewing. Our thinking very much aligns with these modes. We have also been considering changing notions of time. Perhaps this is where a re-focus of notions of orchestration is needed.

Students now expect some flexibility around their mode of participation. They potentially can access everything, be everywhere all the time. But providing lots of flexible pathways is a challenge. Particularly when you have a finite teaching resource to support multiple pathways. We are all orchestrating our work/lives/study through a variety of digital devices and systems. Even pre pandemic we knew that students weren’t just taking notes in class/lectures. The trick (aka teaching) has always been to design sessions that engage students. But if we have mixed modes of participation how do you do that effectively? And how do we support students to make the most of these potential different modes of participation and still provide and build the communities/social interactions that we know students (and all of us) really missed when all learning was fully online during lock-down?

How we think about how design and use the spaces, places and times for learning and teaching have to evolve. How can we provide the anchoring spaces for our learners in both in real life (on campus) and in online spaces? Access and use of digital resources is increasing and not just because of the rise of the recorded lecture.

We don’t have all the answers but we are working through these issues. As part of that process we have been trying to develop some visuals of students interactions of space, place and time. Students can actually access everything, be everywhere all the time. How can we design meaningful leaning for that?

As part of our thinking I’ve been developing some (relatively simple) visual representations of this. A couple shared below.

Where “are” students in a live lecture on campus?
Where “are” students during their own study time on campus? What are they doing?

If you have any thought/feedback on these, please do let me know in the comments.

ILTA Winter online conference keynote: beyond blended

Last week Helen Beetham and I were delighted to give the keynote presentation at the ITLA Winter online conference. The conference provided us with a very timely opportunity to share the findings of the review of approaches to curriculum and learning design we completed for Jisc last year, but also some of work we are currently developing with Jisc in response to the findings and recommendations of the review.

Starting from the premise that everything is now blended, we are developing thinking around the different aspects of time, space, place and modes of participation that contemporary HE need to develop in order to support accessible, flexible and equitable learning opportunities for students.

Many thanks to everyone involved in organising the conference for giving us the opportunity to present our work. We really appreciated the engagement from all the participants.

There will be a longer post soon from me around some of our emerging thoughts, but in the meantime you can catch up with our presentation in the recording below.

And we’re back . . .

Apologies, dear reader, it has been far too long since my last post. I did mean to post before the end of 2022 but, well none of the dozen or so half written posts really seemed to have the need to be finished and published. The mass exodus from Twitter to Mastadon seems to have now happened. I couldn’t really think of anything else about the whole white, middle aged billionaire buys twitter and f***’* it up being a classic exemplar of everything that our neoliberal age supports that hadn’t already been said.

Whilst I and many of my peers have been lamenting the end of twitter in terms of our networking and sharing of practice, this post by @ImaniBarbarin did make me give myself a good talking too. I just lost one place of instant connection and comfort, so many disabled /chronically ill people  are facing a much great loss around connection and losing their voices.

As the new year starts, I’m looking forward to some f2f learning design workshops and continuing to work with Helen Beetham on a follow up project to the review we did of approaches to curriculum and learning design last year. There will be more to share on that in the coming months, but for now I’m just trying to ease myself back into things in this part of my life whilst balancing the other, artistic part of my life which is actually getting quite busy now.

I always appreciate, enjoy and find inspiration from Sherri Spelic’s Bending the Ark newsletter, and the one that dropped early this week was no exception. In this edition, Sherri shared how she left her laptop behind and reconnecting with friends and did “other stuff” over the holidays. I loved this phrase in particular:

I had a chance to remind myself that I am so much more than the words I put out for others to find.

https://bendingthearc.substack.com/p/bending-the-arc-january-2023

Yes, Sherri you are so much more than that. And thank you for reminding me and other that many of us are. I always have a nagging feeling in my head that over the last few years I haven’t shared as much as I used to. So I’m going to try and get more comfortable with the realities of my working life and sharing only when I have something useful to share. Not quite a new year’s resolution, maybe more of a reminder. And hopefully that won’t be too long.

A really good story . . .

Our world is full of stories. The stories we tell, and how we tell them are really important.  A story book is a wonderful thing.  I was reminded of just how wonderful “a thing” a story book can be early this week at the final project meeting of the EDTL (Enhancing Digital Teaching & Learning across Irish Universities) project.  Those of us lucky to be there in person got a physical book of stories about the project. You can read the stories (individual case studies) here.

The forward to the book by the Project Manager, Sharon Flynn,  sums up beautifully why this book came about.

” . . .we wanted to tell the stories of all the projects and activities that happened across the 7 universities, over 3 year. At first we tried to tell them ourselves. But telling our own stories is challenging, we are too close, too familiar with the detail, our writing is to academic, and we don’t have the time anyway.  So, we recruited a story teller  . . .”

In academia we are good at writing, but as Sharon pointed out – at times our writing is too academic,  it only makes ” a good story” if you can de-code and demystify the academese.   

There are some very talented people who can do just that, and can communicate very complex ideas in ways that are easily understandable.  But not everyone has the skills, or the time to do that.  The story of the EDTL project is rich, complex and complicated.  It’s been driven by human connections, of people overcoming the challenges of the mass dislocation brought about by lockdown and the subsequent colocation through digital technologies.

EDTL created shared pathways, and different ways of “doing” learning and teaching for staff and students. Its story is interwoven with students and staff working as partners. Students being given a voice, being respected and paid for their time, with true co-created outputs.  A quick skim of the resources section of the website illustrates that. The voice of the storyteller brings all that complexity together in a seemingly simple way.

EDTL was a wonderful project. Its success in no small part down to Sharon Flynn’s masterful project management. It truly was a pleasure and a privilege to play a small part in it.

But now for the ranty bit . . . I know you have been expecting it, dear reader.

The assumed narratives that surround so much of all our working lives and contexts are powerful drivers for change – or in some cases to retain the status quo. During the panel discussion at the event the inevitable questions about “what next?” came up.  I think stories need to be a key part of that.

This project has learnt so much from its student interns. It’s exemplified co-production and the power of students as change agents.  The evaluation of their experiences (research conducted by one of the interns) is really worth a read. But there are so many more stories we need to be working with students to develop and share. 

A key story (or stories) I think we need to be starting to develop, is the new story of what it means to “be” at university for students right now.  It’s not the same as it was this time in 2019, in the pre pandemic, before times.  But are we (and by we, I mean university structures) finding it easier to forget the stories, experiences and evidence of the pandemic, and just go back to what it used to be like? The stories we remember of how it used to be?  

Remember when we all had a window into our “real lives” where the mess and the realities of family life spilled over into zoom/teams when we were all working from home. Those caring responsibilities haven’t gone away, but it does seem that some of the flexibility that help some people at that time is being slowly eroded.

Everyone has been through a really traumatic couple of years, and it’s not getting any easier. There is a war in mainland Europe,  the rise of right wing politics is still on the rise, the cost of living seems to have no plans to stop increasing, the climate emergency is probably beyond fixing, but yet we are still obsessed with  sustaining gas and oil.  That’s quite a lot to deal with on top of being a student.  So many previous certainties have changed.

You can’t guarantee that you will be able to find affordable accommodation once you finish 1st year and can’t get back into halls of residence. It might be in theory easier to get a part time job, but the flexibility that was supported, and students clearly appreciated during lockdown seems to be slowly shut down as the “on campus, in person” mantra (or the old familiar story of what a “proper” university experience should be) is demanded by politicians. 

Whilst providing heat banks, ping spaces (with kettles and microwaves), free breakfasts is to be applauded. It does bring with it some questions around the how and what our physical campus spaces are being used. 

What is the story of a 2nd year undergrad, who is sofa surfing, working part time and  trying to keep up with uni work? What kinds of spaces, times and places for learning work for them. What are their real learning journeys?

I think these are the kinds stories we need to be recording and sharing right now. So as we plan and strategies at university and national levels, we really understand what changes we need to be making to provide the appropriate, flexible, accessible, inclusive learning environments for all our students and staff. We need more stories and story tellers.

Pedagogy, place and pragmatics

Following on from the report that has just been published on Approaches to Curriculum and Learning Design in the UK HE sector, Helen Beetham and I are exploring some of the key issues that were highlighted through the survey and the interviews we conducted. Central to this are issues around time, space and place. Earlier this week we were able to start to share some of our initial thinking during a workshop at the Jisc Student Experience Experts Meeting.

In the interviews I conducted as part of the project, there was a general consensus that after the first lockdown most organisations were quite keen, even quite ambitious about their future plans for new approaches to learning and teaching. There was a sense of an appetite to embrace some the changes to practice that being forced off campus had brought about. Assessment was a huge part of that.

Rapid changes to assessments had to be introduced, along with rapid changes to assessment regulations. Student care was high on the agenda – a visible sign of that was the no detriment practices that many adopted. Again in the interviews, it was clear that lots of the changes from f2f exams to online submissions of various types including open book, authentic assessments have now been adopted.

In terms of wider curriculum change, it was also clear from the survey responses and interviews that the appetite for changes to other aspects of curriculum design and delivery had been divisively impacted by the UK Governments’ insistence that everyone needed to be back on campus, at lectures and doing “proper” in person exams. Never mind the lessons that had been learnt from students about the benefits of more flexible, accessible and inclusive approaches. Strategic statements were subtly altered to reflect as a pragmatic response to that political driver.

However, back in the real world, we can’t ignore that our understandings and use of the spaces, places (both physical and digital) and times for learning and teaching have been altered by the pandemic experience. Students have been off campus, on campus, off campus, on and off campus for a bit . . . and now on campus. Typical 1st and 2nd year students have had their final years of school turned upside down in the same way.

I think how “be” a student has changed, and that might be one of the reasons there have been so many issues around engagement. Where (and when) you actually need to be isn’t as clear cut as it was in the “before times”.

Going back to assessment, some of the comments student interns on the Irish EDTL project made during one of their webinars really struck me. Including the student who very eloquently shared how being able to take assessments off campus, in a space that was comfortable for them, massively reduced their stress levels; another who felt that the design of some of the online MCQs exams they had taken were “mean” as they didn’t allow you to go back to a question to answer it. That experience was making them want almost long for pen and paper exams. In the panel discussion at the experts meeting, Deborah Longworth from the University of Birmingham shared how some changes to assessment are now having impact on the mental health of students. She described how some students can think that a 72 hour open book exam means that they need to be working on it for 72 hours. Does this mean taking time to develop more scaffolding around time expectations, or is it an “in” to go back to fixed, in person exam that everyone understands the conventions of ?

Whilst terms such hybrid and hyflex are commonly used and, are they really fully understood by both students and staff? Do we really have effective examples of how these approaches work in practice. This is one area Helen and I want to explore from a pedagogical lens.

We are starting with time, and thinking in terms of synchronous and asynchronous. Then considering what types of activities/interactions that work best in these contexts, and then starting to map the spaces and places that students and staff need to be in as these activities are instantiated. In terms of broadening our approaches to learning design, do we need to be more explicit about time, space and place expectations in?

As the cost of living crisis starts to really kick in, what additional changes do we need/ are we making to make to our physical estate to support our students (and staff). Warm areas, areas with kettles? What choices might commuting students have to make about how many times a week they can be on campus?

As we discussed these issues in the meeting, a dose of pragmatism was injected into the conversation. Whilst it is often said that pedagogy should always come before technology, in reality it’s pragmatism, and the contextual constraints that everyone has to work with that really make have “the power”. Pragmatics always win over everything else.

I know I have run many learning design workshops where some really innovative approaches have been planned, only to find out that 2 weeks before the start of term, the plans have been changed because of timetabling issues or more commonly not enough staff resource or time.

As the sector moves forward is it just easier to cope with increases in student numbers, and the staff/studio ratio to just timetable in lectures? Is it just pragmatically more effective not to change workload models and notions of contact time to reflect the shifts in preparation/contact time and presence needed, and stick with the conventions we are all familiar and comfortable with?

Hopefully not, and that’s what we are working on now, to develop resources that can help provide guidance and exemplars of how the sector can, and is, evolving to allow us to think about pedagogy and place and hopefully start to change some of the pragmatics and constraints approaches to learning design, and in turn the student experience, exist in. I know Peter Bryant’s recent post on the “snapback” discusses many of these issues in more depth so is worth a look if you haven’t seen it yet.

So if you have any thoughts on this, or would like to share any examples, please do get in touch, or leave a comment. We want to provide spaces to have these conversations and hopefully provide some resource to help others have them in their contexts.

Reviewing curriculum and learning design podcast

What with all the excitement of the recent ALT-C conference, I totally forgot to share the link to the Jisc Beyond the Technology podcast where Helen Beethman and I chatted with Sarah Knight about our recent review into curriculum and learning design in the UK HE sector. Apologies, dear reader, if you have seen the tweet already!

A report sharing details of the survey, interviews and desk review we undertook will be published in October but the podcast gives an overview into the key findings and some of the areas we feel need more research.

You can listen to the podcast from this link.

screen shot of beyond the technology podcast logo

Recording of ATU DigitalEd Conference Keynote

Recordings from all the keynotes from the recent ATU DigitalEd conference, and many of the sessions are now available online . The talks from my fellow keynotes, Sue Beckingham, Phillip Dawson, Tony Bates and Meg Benke are all worth taking some time to watch.

Many thanks again to all the team at ATU for putting on such an informative and enjoyable conference and for sharing the resources with the wider community.

What’s going on with curriculum and learning design in UK HE? – help me to find out

One of the great things about working freelance is that you get the opportunity to work with a range of people. Over the past three years I’ve been really lucky to have been able to work with some really fabulous people, and happily I’m in that situation again. For the next couple of months I am working with Helen Beetham on a review of curriculum and learning design across UK HE, commissioned by Sarah Knight at Jisc.

Helen, Sarah and I all worked on the Jisc Curriculum Design and Delivery programmes well over a decade ago. So it is great to come almost full circle with this piece of work. With everything that has happened over the past 2 years, I think this review is really timely. The pandemic and the subsequent “pivot” to emergency online teaching caused a huge cultural shift in learning and teaching practice. As we transition back to more on campus delivery, have the experiences of the past 2 years impacted practice and what are the main challenges facing the sector moving forward?

As part of the review we have developed a survey which had launched today and will be open until 13th June. We’re also looking for vignettes of effective practice, so if you would like to share more, then please do complete the survey and leave your contact details. Or if you want to find out more – just DM me.

We’ll be sharing the outputs of the review, including the survey results, in late summer.

You can access the survey from the link below. Thank you in advance if you are able to participate in this study.

https://jisc.onlinesurveys.ac.uk/curriculum-and-learning-design-survey

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